Wake Tech Community College Bookstore

I thought that Wake Tech would be a good choice regarding schools to attend when deciding to go back to school. Unfortunately I’m now regretting that decision. The campus is confusing. Signage posted is not helpful when trying to locate a department. The signs from the street only has the letters of the bldgs but not saying what department is in the bldg which will have you driving all around until you run upon someone who happens to be walking to get clear directions. The bookstore on the North campus doesn’t have books for all programs offered so you’re directed to contact the main campus who never answers the phone and have hours that aren’t cohesive with all working adults schedules. There’s it an option to have books delivered when ordering online. Needless to say Wake Tech overall could definitely do better in these areas of concern.

This location is absolutely horrible. This is unfortunately the only bookstore for the wake tech online courses, and not the first time it’s happened to me either. I tried to give them the benefit of the doubt, but they CHOOSE to be like this. I’ve been charged multiple times for a book I never received (backordered twice). Upon calling the northern campus store, this location has had my book in stock the whole time and never sent it when i paid for it. I called and left a message, I’ve emailed multiple times, and I get no response. Their phone (no matter what # you push to talk to someone) goes right to voicemail or it actually rings and goes to voicemail because they’re too lazy to do their job. I still have no book and the semester started. After they charged my student funds twice, I had to pay out of pocket for a book through Amazon because I haven’t gotten a response and can’t complete my coursework without it. If you work a normal 9-5 job, good luck trying to get there because they’re closed when you can get there. Every complaint you make falls on deaf ears. The financial aid department will tell you “the bookstore is busy” and can’t do anything about it because you need to contact the store (AND CANT GET AHOLD OF ANYONE). They’re messing with people’s money, education, and time.